Privacy Policy

This following document sets forth the Privacy Policy for SOUNDWAVE AND VISIONS (“SOUNDWAVE AND VISIONS”) website, www.soundwaveandvisions.com.au. SOUNDWAVE AND VISIONS is committed to providing you with the best possible customer service experience. SOUNDWAVE AND VISIONS is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your Personal Information
There are many aspects of the site which can be viewed without providing personal information. However, for access to future SOUNDWAVE AND VISIONS customer support features, you are required to submit personally identifiable information. This may include, but is not limited to, a unique username and password or providing sensitive information in the recovery of your lost password. We take great care when dealing with your private information and subscribe to the 13 Australian Privacy Principles (APPs) that can be found at the OAIC website (www.oaic.gov.au).

Sharing of your Personal Information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions, or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. SOUNDWAVE AND VISIONS takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your Personal Information
For each visitor to reach the site, we expressly collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times, and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends, and delivering personalized content to you while you are at this Site.

You agree to us using your email address to send you emails and communications regarding your account, any orders you place, and information about the products and services sold by us.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use data collected from the time of the policy change forward for these new purposes, and it will adhere to our updated practices.

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss, as well as from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years.

Changes to this Privacy Policy
SOUNDWAVE AND VISIONS reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. SOUNDWAVE AND VISIONS reserves the right to charge a fee for searching for and providing access to your information on a per request basis.

Removing Your Personal Information
We respect the right for users to have their personal information removed from our systems. If you wish to have your personal information removed, please contact us, and we will immediately process your request.

Privacy Policies of 3rd Party Websites
This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through the Site have their own privacy policies and data collection, use, and disclosure practices. If you link to any such website, we urge you to review the website’s privacy policy. We are not responsible for the policies or practices of third parties.

Contacting Us
SOUNDWAVE AND VISIONS welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means: